The functions and uses of a phone system in business only continues to expand. The unified communication system is one of the trends which are sure to grow more with time. The small office telephone system in the business world is not only used to make and receive calls. Rather, it is now being used for faxing, audio and video calling and instant messaging. According to research if employees can completely access their communication tool from on platform then it increases their productivity. Majority of employees believe that having a good small office telephone system helps them in achieving a better workflow and makes them a lot more productive.
Keeping that in mind there will be an expected increase in the number of businesses which are going to adopt unified communications business phone system to increase the productivity among employees. Additionally, there are more and more businesses adopting the unified communications systems and there are new service providers entering the market to offer competitive plans. For instance, recently the company 8×8 has launched a new tool for team messaging for enterprise organisations. Further, the company RingCentral launched a unified specific app.
Every service provider to sustain and jump ahead look for ways to enhance their unified communications. In this article, we have compiled a list of the best business phone system.
The company 8×8 offers its customers everything which small business would need in a phone system. Their small office telephone system is cloud hosted VoIP unified communication system. Their service does not need any costly PBX hardware or an expert IT staff for set up and maintenance. All the system needs are high-speed internet access and IP phones.
Company’s services among the most reliable as it offers a host of calling, mobile features and collaborative tools. In addition, their customer support services have been rated high by their customers.
Ooma office is specifically designed for a small office telephone system. Users can set up their system in just minutes, it doesn’t require any special and it is compatible with both IP and analogue phones. The service includes a wide range of convenient features for small businesses like an auto-receptionist, rings groups and voicemail to email.
Mitel provides the best business phone system which offers customers features and tools which a business would need to run a professional call centre. The company’s phone system provides flexible hosting options like cloud-based or on-site and service plans. The call centre services which are attached to Mitel’s regular business phone services include a wide range of call queue options, integration with several CRM solutions and call recording. The company also provides numerous valuable supervisor tools which includes the ability to listen in on agent’s calls.
RingCentral office business phone system is a cloud-based VoIP unified communication system which is very easy to install and use. It is a feature and tool packed system which businesses can benefit from. A few the more valuable features are multilevel interactive voice response, auto attendants, voicemail to email, audio and video conferencing. The phone system offers a desktop and mobile app which allows users to make and receive calls from the phones and desktops. The phone services are also quite reliable with 99.99% uptime.
VoIP business phone system is particularly designed business which has remote employees. The phone service connects business phone lines to the remote employees on their home phones and mobile. VoIP phone system for business includes a lot of valuable features, conference calling, and an automated attendant. Also, it features a mobile app which allows workers to make and receive calls on their business phone lines.